Past Summits

Central Coast Lean


Summit 2013

Sponsored by


Zodiac Aerospace


  1. Provide lean content that will be of value to a wide variety of lean practitioners including those in business, education, government and non-profits.
  2. Continue to build the Central Coast Lean Community by providing visibility and networking opportunities.
  3. Build on successful 2012 Summit (100+ attendees).

Pre-Summit Workshop:

Thursday, Jan 3, 2013, 1-5pm “Lean Basics and Simulation – History of lean progression

Dave Beaumont, Lean Practitioner and Consultant, with special guest facilitator Deryl Sturdevant President and CEO of Aguila Gris, an Executive Leadership Lean Consulting Corporation and retired President/CEO of Toyota CAPTIN (Canadian Autoparts Toyota, Inc.)


$150 – Includes parking.


Chumash Auditorium – Building 65 (Above University Store/Student Union) View campus map at this link:


Building 130 – Grand Ave Parking Structure

Workshop Description:

Lean has been the front runner in describing operational excellence programs, so why is it that most companies still fail to fully transform their culture to a sustainable world class operation? Lean is much more than the physical tools and techniques used to drive operational efficiency to truly implement lean your company requires an understanding of the systems behind the hype. To understand lean it’s helpful to study the history of lean, its development and implementation across industries. Lean is best learned in a learn-by-doing mode, therefore this workshop will share the basics of lean through a group lean company assessment and lean simulation.

Learning Objectives:

  1. Learn Lean 101, the basics of what lean is through the understanding of its history.
  2. Build on your lean basics through the study of the lean successes & failures of global companies
  3. Complete a live lean assessment will all workshop participants, using real examples
  4. Participate in a lean simulation to consolidate your lean experience



Friday, Jan 4, 2013, 8am-5pm.


$250 – Includes parking and lunch.


Chumash Auditorium – Building 65 (Above University Store/Student Union) View campus map at this link:


Building 130 – Grand Ave Parking Structure



7:30 – 8:00am

Registration and continental breakfast

8:00- 9:45am

Workshop 1 – White Collar Lean – Kaizen Events for the Office – Mike Osterling, President of Osterling Consulting

When properly planned and executed, Kaizen Events are an effective tool for designing and executing rapid improvement. Using the power of focused attention and cross-functional teamwork, organizations are able to implement low cost, sustainable improvements in days rather than the weeks or months required using traditional improvement approaches. A proven approach for realizing rapid results in manufacturing processes, the Kaizen Event is equally effective, and perhaps more so, when applied in office, service, and technical environments. However, these settings present unique challenges that must be considered when planning and executing events, and conducting post-event follow-up. Attend this session to learn how to use Kaizen Events to achieve sustainable results with bottom line impact, while simultaneously transforming the way office, service, and technical environments interface with production to deliver customer value.


Learning Objectives:

  1. Learn why Kaizen events in administrative environments need to be managed differently than in manufacturing environments.
  2. Receive an overview of the different stages and timing of office kaizen events.
  3. Learn what some of the key tools are that are used in administrative Kaizen Events.
  4. Get pointers on how to improve your team’s ability to assure gains are sustained.

Community Coaching Café – Lead Coach – Andy Pattantyus – Founder, Owner, and President of Strategic Modularity, Inc. (SMI) More Info…

Lean Poster Gallery
More Info…

9:45 – 10:15am

Break and networking

10:15 – 12:00pm

Workshop 2 – How to a Solve a System Problem: An Introduction to Cause Mapping – Peg Pennington, Executive Director – Center for Operational Excellence, Ohio State University

In some organizations, the eruption of a problem results in a swift solution and a finger pointed at the person or process allegedly responsible. This workshop introduces an entirely new way of solving system problems that not only doesn’t affix blame but produces sustainable countermeasures aimed at preventing future incidents. Through cause mapping, a team effectively begins at the end, identifying the impact to company goals the problem caused and then works “backwards” to uncover the entire system of causes behind that. This highly visual and interactive method encourages specificity and illuminates issues buried deep inside an organization, ones highly unlikely to be visible through a simple “Band-Aid” approach to problem solving. From these, individual countermeasures are unearthed that ultimately can play a role in continuous improvement strategies. Attend this session to leave the blame game behind once and for all and embrace a strategy that creates shared responsibility and a renewed focus on the goals that drive your organization.


Learning Objectives:

  1. Understand the concept of system complexity and how it correlates to a vulnerability to failure.
  2. Master the concept of root cause as a key to systems thinking.
  3. Develop and build a cause map that accurately and specifically charts a problem from its effect on company goals to the inner workings of the system.
  4. Collaborate to create reasonable and actionable countermeasures that prevent future problems from occurring.
12:00 – 1:15pm

Lunch – Keynote “Speed kills…especially if it is to slow! “ – Luke Faulstick, Co-Owner, President and Chief Executive Officer of Power Partners

1:15 – 2:50pm

Triple Session 1:

Present 1 – Customer Focused Culture at SSFSteven Kane, Director of Core Business Operations for Specialty Silicone Fabricators

SSF’s focus on culture is the key to their success. Lean tools are valuable, but their just tools. Success or failure is the result of company culture. At SSF, operators are responsible for meeting professional standards, manufacturing to specification, and delivering to the customer on time without supervision. Supervision has shifted from command and control to coaching, teaching, and mentoring. All employees are charged with basing their decisions on three general rules: help the customer be successful, help your team be successful, and do the right things for the right reasons. This approach has improved moral, productivity, quality, and profitability.


Present 2 – Benefits of Electronic Kanban – Nicole Smith, Inventory Control Manager for Zurn Wilkins

We all know Kanban is a popular solution for any company who wants to “lean up” their operations. However, most Kanban solutions involving “customers” and “suppliers” located more than 50 feet from each other result in a very manual and cumbersome process. Zurn Wilkins, a company of Rexnord Industries that manufactures water control valves, has found great success in an electronic Kanban system. Created by Ultriva, Collaborative Electronic Kanban (CEK) enables replenishment signals to be automatically sent to Wilkins’ suppliers at point of use.Zurn Wilkins has used Ultriva’s E-Kanban software solution to manage the purchasing of components for over three years. With electronic Kanban, Wilkins has seen a significant improvement in the accuracy of purchases and a reduction of inventory. Nicole Smith discusses the benefits of an electronic Kanban system compared to a manual Kanban system and MRP. She will explain how the software works and what tools Wilkins has developed to compliment the system and connect E-Kanban with the company’s SIOP process. Nicole is the super-user of CEK at Wilkins and is primarily responsible for updating the kanban loop size (amount of material in the supply chain) based on a monthly forecast.


Present 3 – Setup Reduction for Printers – Malcolm Keif, Professor in the Graphic Communication Department at Cal Poly State University

In today’s competitive climate, reducing press makeready time is critical to lowering your costs and increasing customer value. Setup reduction is not simply a process of working faster but rather a structured methodology for analyzing and reinventing your makeready process in several critical ways. This session will provide a 10-step roadmap for setup reduction; a process often referred to as SMED (single minute exchange of dies). After applying SMED principles in your printing company, you should be able to cut your press makeready time by as much as 50% or more.


Community Coaching Café
Lead Coach – Andy Pattantyus – Founder, Owner, and President of Strategic Modularity, Inc. (SMI) More Info…
2:50 – 3:15pm

Break and networking

3:15 – 4:50pm

Triple Session 2:

Present 1 – Lean Healthcare: Culture Matters! – John Ruffner, Healthcare Consultant

This session explores the relationship between organizational culture changes and operational improvements generated by lean technology. We will examine several brief case studies, one from the auto industry and two from healthcare. The second healthcare study will describe efforts over a 4 year period to bring about significant operational and cultural redesign in a large hospital emergency department.We will look at the major dynamics in the healthcare industry dictating the need for change, as well as some of the macro cultural forces behind the status quo. At the nexus of these two competing views are experts suggesting that conditions are such that an incremental approach to changes is not likely to be sufficient. If these experts are correct, the industry is set for significant cultural change to lead the way for mid to long term organizational success.Our four year emergency department case study will put forward a path to melding cultural change within the organization on multiple levels from the CEO to housekeeping staff. It will also describe ‘lessons learned’ from three failed attempts to apply and implement lean design. We will present the final effort and how it was structured to overcome the previous failures including one of decreasing credibility generated by the unsuccessful attempts. The flow chart for the emergency department will be presented as one of the more complex applications of lean principles.


Present 2 – “Lean Government: It’s all in your head” – Elaine Crandell, Deputy Executive Officer for the County of Ventura, California Ventura County

Most people are attracted to the concept of Lean in Government because of the tremendous potential in time and money saved, partnerships, breaking down silos, and better customer service; and if you’re very optimistic , to actually change the tide of negative public perception. Is this possible? It is, and it does occur! This workshop will give you plenty of examples of lean success in Government settings, but will focus on the root cause for success: Leadership. Want to know more about Lean Government? Then we’d better talk about Leadership.


Present 3 – Lean Community Building – Eric Olsen, Associate Professor of Industrial Technology, Cal Poly

The Central Coast from Santa Barbara to Monterey has all the elements necessary to create world-class community of lean practice. In this short presentation Eric examines where the hurdles and opportunities exist and shares a current state view of where we stand as a lean community today.



4:50 – 5:00pm

Open Forum – “What do we need to do to build the Central Coast Lean Community?”



Kaizen Events


Lean Six Sigma