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An afternoon of value stream design experience. All old and new to lean thinkers, healthcare providers, and interested parties are invited. This is a great way to learn by doing and address a growing need in our community.
Changing consumer consumption patterns in Healthcare – PATIENT AS CONSUMER – and technological developments mean services will be delivered in ways never thought of before.
Join us in our design laboratory for a real-time exercise in developing a new ‘VIRTUAL‘ consumer centric service delivery product for the Industrial Medicine (workers injured on the job) industry.
* Historically, Healthcare services have been tied to centralized locations – Hospitals and physician offices.
* Industrial medicine has been delivered in fixed locations requiring the injured employ to leave the workspace and travel to the IM clinic.
* The Workers Compensation program administration is very ‘rules based’ and labor intensive.
* Required documentation is complex and error prone.
* Development of a comprehensive digital platform-based product to manage administrative requirements and coordinate necessary medical services.
* Build a virtual telemedicine capability to provide medical services remotely (i.e. initial examination in the work place).
* Utilize IM service providers and design lab attendees as active contributors to the design process.
* Engage Lean concepts and techniques to conduct an End-to-End analysis to establish product workflow / value stream / specify customers needs and wants. Identify participating public and private organizations and their needs and wants.
12:00-12:20 Arrival, introductions, and lunch provided.
12:20 – 1:20 Explore the challenge: Celebrity Interview
1:20 – 2:10 Establish minimum requirements for success: Min Specs
2:10 – 2:30 BREAK
2:30 – 4:30 Design: Purpose-to-Practice
4:30 – 5:00 Wrap-up and reception provided.
Lean Frontiers is holding a 3 hour online event where experts help us learn about the Toyota Kata approach to continuous improvement.
Central Coast Lean is paying the $195 for one device and will allow anyone to join us for viewing in room 03-207 in the Business Building on the Cal Poly Campus. Free coffee and a lite breakfast will also be provided.
If you can’t make it in person, you can see more details and buy your own access here: leanfrontiers.com/lfd-tk/
MAY 30th, 2018
Lean Frontier TWI Forum
Come join us in learning how to develop a Future Ready Workforce with the proven approach of TWI. This event will be held on May 30th from 7am-12:30pm at Cal Poly. During this event, Job Instructions, Job Relations and Job Methods will be covered using the Training Within Industry approach. Parking passes and breakfast will be provided! For more information, check out Lean Frontiers web page: http://www.leanfrontiers
***Please note that the schedule posted on the Lean Frontier webpage is based on live Eastern Standard Time. The schedule we will be following is converted below
THURSDAY, MARCH 15th, 2018
Lean Restaurant Forum
Please join us for a free Forum as we explore the Restaurant Industry from a lean perspective on Thurs, 15 March, 4-6pm at Cal Poly – Warren J. Baker Center for Science and Mathematics room 107 (180-0107). Bring your organization’s lean experience, challenges and solutions to share. Presented by Vahid Keshtgar, co-founder and CFO of Keshtgar Corporations.
Most people believe Lean concepts are designed for manufacturing environments only. After being introduced to these concepts and obtaining a Green Belt in Lean 6 sigma, I used my knowledge to apply these ideas in different area of my business. The implementation of Lean concepts enabled my company not only to work more efficiently but also to save thousands of dollars.
4:15-4:45 Focus Topic: Implementing Lean Concepts in a Restaurant
Environment (Presentation by Vahid Keshtgar, cofounder & CFO of Keshtgar Corporations)
Vice President, CFO
Dba: Round Table Pizza
Vahid Keshtgar is the co-founder and CFO of Keshtgar Corporation. He and his brothers own and operate several Round Table Pizza restaurants through out Central Coast. In his capacity as Vice President and CFO of the company, Vahid designed and implemented strategic restructuring both financially and operationally to weather the great recession, resulting a more lean and efficient operation. Overseeing the operations aspect of the company, he is in charge of Human Resource Management (HRM), the Injury and Illness Prevention Program (IIPP), Quality Control, and Cleanliness and Service (QSC).
He has been an active Round Table Pizza franchisee, participating in numerous projects such as the Round Table Franchise Corporation’s (RTFC) Reward and Recognition (R&R) task force, resulting in a nation-wide program for front line employees to move up the ladder of success within the company. In addition, Vahid has been an active member of the Round Table Owners Association (RTOA), serving as a board member for five terms. In addition, he has served as Chair of the Marketing Committee, interfacing with key RTFC marketing executives, for 8 years. Among his accomplishments are facilitating the development and implementation of the first RTOA web site and the creation of the Local Store Marketing program for Round Table Pizza nationwide.
Vahid obtained a Green Belt in Lean 6 Sigma, and has been using his knowledge of A3 thinking to continuously improve the productivity and profitability of his organization.
THURSDAY, APRIL 20th, 2017
THURSDAY, March 30th, 2017
Jerry Solomon, author of Who’s Counting? and Accounting for World Class Operations, will be our Celebrity Guest Interview. This Forum also allowed participants to ask Jerry questions and get a preview of the workshop Jerry will be facilitating.
THURSDAY, November 10th, 2017
Box Score Reporting:
Hosted by Wonderful Pistachios & Almonds
VIDEO: We kicked off our discussions with a presentation by Ted Keller – Director of Accounting.
THURSDAY, October 20th, 2017
Focus Topic: Lean Decision Making
Hosted by Central Coast Lean and Radiology Associates.
We kicked off our discussions with a video presentation by Jill Speece: Achieving Harmonious Decision Making in a Team.
JUNE 16th, 2016
Focus Topic: Lean Accounting
Hosted by Central Coast Lean
We kicked off our discussions with a video presentation by Gemba Academy entitled: Value Stream Costing
Shared ideas and experiences with lean accounting and value stream costing. This was our first follow-up to the Central Coast Lean Summit Workshop facilitated by Brian Maskell in Feb 2016. At that time a bunch of folks were interested in creating a user’s group to share experiences on their lean accounting journeys.
APRIL 7th, 2016
Focus Topic: Lean Warehousing
Hosted by Zurn Wilkins https://www.zurn.com/
We kicked off our discussions with a stockroom tour and then a presentation by Nathaniel Kimble entitled: Evolution of Lean Warehousing at Zurn Wilkins.
FEBRUARY 22nd, 2016
Bill Bellows came to Cal Poly to talk to our business and engineering students about quality and the thinking of great minds in the field such as Deming and Taguchi. To leverage his regular visits, we are created a special Out of the Blue Forum to allow the whole lean community access.
This was a special edition of the Forum that combined participants from the usual Central Coast Lean community, our undergraduate lean classes and Kathy Chen’s engineering class. Light refreshments were provided.
Focus Topic: Come Together and Mind the Choice
In addition to Model T’s, Henry Ford gave us plenty of food for thought, including the advice, “Whether you think you can or you think you can’t — you’re right.” He also suggested that “Coming together is a beginning; keeping together is progress; working together is success.” In this same spirit of collaboration, Vincent Van Gogh once proclaimed “Great things are done by a series of small things brought together.” Fast forward to 2016, when choosing to transform any enterprise from working separately to working together offers an undeniable economic, as well as competitive, advantage of deliberately managing our organizations with an unambiguous sensation of unity. Towards this end, would anyone name their football club, Manchester Divided, and operate it accordingly?
Bill Bellows shares his insights on the differences between independence and interdependence, between a Manchester Divided and a Manchester United, between working separately and working together, between mechanistic thinking and holistic thinking. Which solution best fits in a given situation? Explaning what Bill refers to as “Minding the Choice.”
THURSDAY, OCTOBER 15th, 2016
Focus Topic: Understanding Variation
Hosted by Cal Poly and InThinking Network https://www.in2in.org/ . We all know that variation is to be expected.
As Dr. Deming would add, “Variation there will always be…”
We kicked off our discussions with a presentation by Bill Bellows, an Associate Fellow in the InThinking Network at Aerojet Rocketdyne:
Wouldn’t It Be Nice
While admitting to not being a surfer, Brian Wilson, a founding member of The Beach Boys, proudly admits to being a songwriter. In tribute, he was inducted into the Songwriter’s Hall of Fame. His classics include California Girls, Good Vibrations, and Wouldn’t It Be Nice, including the yearning, “Wouldn’t it be nice if we were older, Then we wouldn’t have to wait so long.” In reflecting on Wilson’s adolescent wishfullness, this presentation includes a wishfullness that individuals, from college students to senior executives, and organizations; public, private, and even governments; improve their understanding of variation and how it impacts the systems they design, produce, and operate. Wouldn’t it be nice if they were mindful of W. Edwards Deming’s adage, “Variation there will always be, between people, in output, in service, in product.”
Genichi Taguchi used the concept of “loss” to describe the reality that product managers and program managers face with integration challenges. Through the ideas presented in this overview, attendees will better understand how to actively manage variation across the parts of any system. In the spirit of Brian Wilson’s adolescent wishfullness, wouldn’t it be nice if the great illusion of independent parts and tasks was replaced by the realism of unity and interconnectedness and the amazing prospects for teamwork.
About our Presenter:
Bill Bellows is an Associate Fellow in the InThinking Network at Aerojet Rocketdyne in Canoga Park, California, where he is known for his efforts to provide insights to the advantages of thinking together, learning together, and working together. While integrating the thinking of W. Edwards Deming into Genichi Taguchi’s design system, he’s been a pioneer in developing ideas that include Mixed Model Management, Macro System Models, Micro System Models, Purposeful Resource Leadership, Category & Continuum Thinking, and Investment Thinking. Audiences for his classes have also reached after-school program in elementary schools, graduate students at Northwestern University, as well as corporate, university, and public classes across the United Kingdom. Bill earned his BS, MS, and Ph.D. in Mechanical Engineering from Rensselaer Polytechnic Institute in Troy, NY.
Away from work, Bill serves as president of the In2:InThinking Network (www.in2in.org ), and as a board member of the W. Edwards Deming Institute (www.deming.org ), and the Volunteers of America – Los Angeles chapter (www.voala.org). He also serves on the editorial board of the Lean Management Journal (www.leanmj.com ).
THURSDAY, AUGUST 20th, 2016
Focus Topic: Standard Work
Hosted by Cal Poly and Dozuki https://www.dozuki.com/ .
We all know that everyone in an organization should have their “standard work”, but what is it?
We kicked off our discussions with a presentation by the folks from:
“The documentation software for innovative companies. Documentation just became painless. You have the knowledge. We provide the platform.”
THURSDAY, JUNE 18th, 2016
Focus Topic: Why Lean Fails?
Hosted by Cal Poly. We’ve all heard about lean success stories and maybe even experienced a few. This was our opportunity to learn from some things that might not have gone so well.
We kicked off our discussions with a presentation
by Chuck Intrieri, Charles M. Intrieri Consulting – LEAN, Inventory Optimization, 3PL, Supply Chain, & Logistics Consulting.
Why Leans Fails in a Company?
To get you thinking:
Here is a sample word blog from Chuck on this topic: https://community.kinaxis.com/people/dustinmattison1974/blog/2015/01/20/what-lean-initiatives-must-be-in-order-for-lean-to-be-a-success-in-any-company
Mr. Charles (Chuck) Intrieri is a highly experienced and credentialed Lean Supply Chain professional and is a recognized thought leader and innovator, primarily in the areas of Lean Initiatives, Supply Chain Optimization, Third Party Logistics (3PL) outsourcing and selection, International Purchasing/Importing, Value Engineering, Inventory Management, Logistics, Warehousing, Strategic Sourcing, and Contract Negotiations. He is a motivational team builder with a history of conducting significant organizational transformation and achieving important operational successes at the local, regional and global level.
Past employment: The Schwinn Bicycle Company in Chicago, IL, General Binding Corporation (GBC), Northbrook, IL and Troy-Bilt Rototillers/Gardenway: Troy , NY
THURSDAY, APRIL 16th, 2015
Focus Topic: Engaging Everybody in Problem Solving
Hosted by Cal Poly.
Presentation by Keith McCandless, MA, a founding partner of the Social Invention Group and co-creator of Liberating Structures.
Prevent the Spread of Super Bugs!
View Presentation Slides
Keith McCandless, co-developer of Liberating Structures, will share methods used to successfully prevent the spread of superbugs (antibiotic resistant organisms) in hospitals across Canada and the US. Everybody close to the challenge at hand–nurses, patients, doctors, executives, managers, room cleaners, and frontline staff– were included and unleashed to shape next steps together. Three simple approaches used in hospital units will be detailed:
Liberating Structures (LS) invites small changes in the pattern of interaction that help to create a more inclusive and respectful culture. Based on the complexity science principle that small changes can make a big difference, LS focus on routine microstructures that guide relational coordination. Conventional microstructures—presentations, brainstorming, management discussions, open discussions, and updates—are not well designed for enga ging people. In contrast, Liberating Structures make it practical to include and unleash everyone in responding to challenges.