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Dawn Chandler

Dawn Chandler

Assistant Professor of Management

E-mail: dachandl@calpoly.edu
Phone: (805) 756-1760
Fax: (805) 756-1473
Office: 03-432

Consulting & Research Interests

Dawn's work experience as a financial recruiter and her doctoral studies in organizational behavior have heightened her interest in helping people better manage their careers. To this end, her research and consulting interests center on careers and mentoring. Her research on "Relational Savvy", for example, suggests that rather than relying on a formal mentor to provide all of one's career needs, a person should proactively foster a network of "developers" who provide varying types of developmental support. Organizations should consider designing "Relational Savvy training interventions" that stimulate people's thinking about their existing mentoring networks and how they can better nurture responsive networks through their own efforts. She has designed a "Relational Savvy" instrument that is currently used to assess a person's "savvy."

Education

  • August, 2006 - BOSTON UNIVERSITY, Boston, MA
    Doctorate of Business Administration, Major: Organizational Behavior; Minor: Strategic Management

  • August 1997 - SAN JOSE STATE UNIVERSITY, San Jose, CA
    Master of Business Administration, General Studies

Teaching Experience

  1. Organizational Behavior (BUS 387) - undergraduate course. California Polytechnic State University; September 2006 - Present, San Luis Obispo, California.
    • Average student evaluations, 3.75/4.0
      (Average college student evaluation rating: 3.1/4.0.)
  2. Lecturer for Organizational Behavior (OB 221)—Leading in Dynamic Organizations—undergraduate course. Boston University; Spring 2005, Boston, Massachusetts.
    • Had 37 students and received student ratings of 4.67/5 (higher than any instructor - out of 13 instructors – received in the prior year.)
  3. Teacher’s assistant for Organizational Behavior (Andrew Hoffman) and Accounting (Feng Gu). International Management Program, Boston University; Summer 2002, Kobe, Japan.
    • Received ratings of 4.5/5.0
  4. Teacher’s assistant for Organizational Behavior (Tim Hall) and Marketing (Patrick Kaufman). International Management Program, Boston University; Summer 2004, Shanghai, China.

Professional Experience

Dawn has nearly five years experience in two industries: recruiting and financial services. Prior to entering Boston University's doctoral program, she was employed as a financial recruiter based out of Boston and San Jose, California.

As a recruiter, Dawn collaborated with clients in diverse industries-e.g., software, food, retail, and financial services-to locate and hire employees for their respective accounting and finance departments. Likewise, Dawn consulted hundreds of job seekers on matters such as interviewing techniques, cover letter and resume writing, and salary negotiations. These experiences have given Dawn a unique vantage point into the hiring process within organizations. Each year of her employment, she doubled her yearly billings. Upon graduating from California State University at Chico, Dawn began her career in a management training program with Transamerica Financial Services. Her responsibilities included maintaining relationships with clients with existing personal, automobile, and mortgage loans, overseeing appropriate documentation on loans, and managing accounts receivable portfolio.

Areas Published

Refereed Articles

  1. Chandler, D.E., Kram, K.E., & Yip, J. 2011. Mentoring at work: New questions, methodologies, and theoretical perspectives. Forthcoming in Walsh, J.P. & Brief, A. (Eds.)  Academy of Management Annals.

  2. Chandler, D.E., Hall, D.T., & Kram, K.E. 2010. A relational approach to talent development: An underutilized and low-cost alternative. Forthcoming in Organizational Dynamics, 39(2).

  3. Chandler, D.E., Hall, D.T., & Kram, K.E., (2009). Relational savvy: An essential ingredient for managing one’s developmental network. In the August edition of Sloan Management Review/Wall Street Journal’s collaborative Business Insight.

  4. Higgins, M.C., Dobrow, S.R., & Chandler, D.E., (2008). Never quite good enough: The paradox of sticky developmental ties for elite university graduates. Journal of Vocational Behavior, Vol. 72,(2): 159-268.

  5. Chandler, D.E., & Kram, K.E., (2005). Applying an Adult Development Perspective to Developmental Networks. Career Development International, Special Edition on Mentoring, 10, 6/7: 548-566.

  6. Hall, D.T., & Chandler, D.E. (2005). Psychological success: When the career is a calling. Journal of Organizational Behavior, 26, 155-176.

  7. Chandler, D.E., & Torbert, W.R. (2003). Transforming inquiry and action: Interweaving 27 flavors of action research. Action Research. Volume 1(2): 133-15.

    (See Curriculum Vita for additional entries)

    Special Accomplishment

    • Twice received Outstanding Doctoral Student Research Award, Boston University, School of Management, 2004 & 2006
    • Wall Street Journal Interview :Making the Most of Mentoring 8/14/2009

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